Delivery & Returns

DELIVERY

We ship all items by parcel post, which makes it possible to track the package on its way. Fast service is important to us, we try to ship all parcels within 2-3 workdays. If the delay is caused by courier services or customs POP-IN can’t be held responsible.

Spain (3 to 5 working days)
7,50€ — Free shipping from 200 €

Europe (4 to 7 working days)
15€ — Free shipping from 300 €

USA, Canada & everywhere else (7 to 10 working days)
From 29,90 € — Free shipping from 500 €

Thank you for taking local custom laws in account. International orders can imply additional costs at delivery. The total of additional costs are the responsibility of the customer. In this matter we encourage you to check the conditions of your country prior to your order in regards of any additional costs at delivery at your door. 

RETURNS

POP-IN accepts returns in exchange for a full refund. In order to be approved, returns must be in pristine, unworn condition.

You have 14 days from the delivery of your order to request a return.

Marked down items, Sale items and Gift Cards are excluded from the above policy.

Customers are required to pay the cost of return shipping.

Please be aware that discounted items, sale items, purchases made with gift cards and gift cards are not covered by the above return policy.

To initiate a return, you must contact us, including the word ‘Return’ stating the order number and the items you wish to return.